Dental Care Coordinator Specialist
2 weeks ago
HeadsUp Healthcare is seeking a highly skilled Dental Care Coordinator to join our team. As a key member of our patient-first specialty managed care company, you will play a vital role in ensuring the seamless delivery of care to injured workers with above the neck injuries.
Key Responsibilities:
- Develop and implement treatment plans in collaboration with dental offices and healthcare providers.
- Serve as the primary point of contact for dental offices, adjusters, and other stakeholders, ensuring timely and effective communication.
- Accurately document and track treatment plans, appointments, and case progress.
- Prioritize daily tasks to ensure all assignments are completed efficiently.
- Provide exceptional customer service, responding promptly to requests and resolving issues in a timely manner.
- Educate dental offices on required documentation and submission procedures.
- Obtain missing appointment documentation from providers and escalate issues as needed.
- Collaborate with management to identify process enhancements and contribute to the testing of new systems and processes.
Requirements:
- Ability to work independently and as part of a team, with excellent communication and problem-solving skills.
- Strong analytical and research skills, with the ability to multitask and prioritize tasks effectively.
- Intermediate level skills in Microsoft Outlook and MSOffice essentials, with bi-lingual skills a plus.
- Ability to adhere to company security standards and training requirements.
What We Offer:
- A generous benefit package, including Medical, Dental, and Vision benefits, paid time off, and 401K opportunities.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
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