Dental Care Coordinator Specialist

2 weeks ago


Tampa, Florida, United States HeadsUp Healthcare Full time
Job Overview

HeadsUp Healthcare is seeking a highly skilled Dental Care Coordinator to join our team. As a key member of our patient-first specialty managed care company, you will play a vital role in ensuring the seamless delivery of care to injured workers with above the neck injuries.

Key Responsibilities:

  • Develop and implement treatment plans in collaboration with dental offices and healthcare providers.
  • Serve as the primary point of contact for dental offices, adjusters, and other stakeholders, ensuring timely and effective communication.
  • Accurately document and track treatment plans, appointments, and case progress.
  • Prioritize daily tasks to ensure all assignments are completed efficiently.
  • Provide exceptional customer service, responding promptly to requests and resolving issues in a timely manner.
  • Educate dental offices on required documentation and submission procedures.
  • Obtain missing appointment documentation from providers and escalate issues as needed.
  • Collaborate with management to identify process enhancements and contribute to the testing of new systems and processes.

Requirements:

  • Ability to work independently and as part of a team, with excellent communication and problem-solving skills.
  • Strong analytical and research skills, with the ability to multitask and prioritize tasks effectively.
  • Intermediate level skills in Microsoft Outlook and MSOffice essentials, with bi-lingual skills a plus.
  • Ability to adhere to company security standards and training requirements.

What We Offer:

  • A generous benefit package, including Medical, Dental, and Vision benefits, paid time off, and 401K opportunities.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.


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