Lead Instrument Specialist

2 weeks ago


Rosedale, Mississippi, United States Guitar Center Full time
Instrument Repair Technician Role Overview

Guitar Center is a leader in the music industry, dedicated to fostering creativity and innovation. As an Instrument Repair Technician, you will play a vital role in maintaining our customers' treasured instruments while providing exceptional customer service.

About Guitar Center
Guitar Center embodies the world of music by encouraging staff to find their unique sound. Our mission is to nurture lifelong musicians and make a difference in the world by enabling people to experience the joy of creating music. We strive to create inclusive environments that put our customers first while fulfilling our mission.

The Perfect Candidate
We're seeking an experienced Instrument Repair Technician with a skilled understanding of repairing guitars. If you have foundational knowledge of Guitar Center products and possess excellent communication skills, we want to hear from you Additionally, having certification through GC's program would be highly beneficial. In this role, you will interact with customers, ensuring a positive experience, and provide top-notch repair services on customer-owned instruments. You will also maintain store-owned gear as requested and complete warranty repair work. As a successful candidate, you'll be able to step into handling customer service issues, train learners effectively, and communicate complex information clearly. For those who are musicians, we offer gig leave, allowing you to pursue your musical endeavors while returning to your job after completing your tour or engagement. Guitar Center offers competitive benefits and perks, including medical, dental, vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount programs, and tuition reimbursement options.

Requirements
• Skilled understanding of repairing guitars
• Foundational product knowledge on Guitar Center products

Benefits and Perks
Guitar Center is committed to supporting its employees' overall well-being and success. Our comprehensive benefits package includes medical, dental, vision, and retirement savings plans. Employees also receive paid time off, access to professional development opportunities, and discounts on Guitar Center merchandise and services. As an equal opportunity employer, we strive to create a diverse and inclusive workplace where everyone can thrive.

We estimate the salary for this role to be between $40,000 and $60,000 per year, based on national averages and industry standards. This figure may vary depending on factors such as location, experience, and qualifications.

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