Retail Sales Associate

5 days ago

Andover, Kansas, United States Hallmark eCards Full time
About This Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Hallmark Gold Crown. As a Retail Sales Associate, you will be the face of our brand, providing exceptional customer service and helping customers find the perfect card and gift solutions for their needs.

Key Responsibilities
  • Create and maintain a warm and inviting shopping environment that showcases our products and services.
  • Build and share expertise on products, promotions, services, and brand rewards programs to meet the unique needs of our customers.
  • Help customers find the perfect card and gift solutions to fulfill their missions of caring and connecting.
  • Share and showcase stories and communities of caring to reinforce the cycle of kindness.
  • Make the interaction easy and convenient for shoppers by effectively handling store operations, including product replenishment, merchandising, ringing sales, processing shipments, managing inventory, and fulfilling orders.
  • Deliver an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
Requirements
  • At least 16 years of age with ability to meet work permit requirements, if applicable.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.
Preferred Qualifications
  • High school diploma or equivalent.
  • One or more years of previous experience in retail, sales, or customer service.
  • Strong customer-focused engagement and consultative selling skills.
  • Ability to communicate effectively with customers and employees.
  • Strong sense of urgency, flexibility, and willingness to adapt to change.
  • Ability to receive feedback and take action when appropriate.
  • Proficiency and comfort using a computer and other technology.
About Hallmark

Hallmark is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace that values and respects all employees. We offer a range of benefits, including a savings plan, investment assistance, and discounts on merchandise and services.

We are looking for individuals who share our values and are passionate about delivering exceptional customer service. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

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