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Network Infrastructure Specialist

2 weeks ago


Durham, North Carolina, United States Scout Exchange Full time

Responsibilities:

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The successful candidate will have 5+ years of experience in cloud security/network infrastructure, focusing on Zscaler (ZIA, ZPA), with proven senior-level expertise in Zscaler platform management. Key responsibilities include:

  • Providing strategic consultation on best practices for support and troubleshooting related to Zscaler-based secure access solutions
  • Optimizing Zscaler configurations for evolving business needs
  • Leading process optimization through automation and Infrastructure as Code (IaC)
  • Resolving high-priority L2/L3 incidents
  • Providing expert guidance on complex issues
  • Collaborating cross-functionally to integrate security solutions
  • Documenting best practices for becoming proficient in Zscaler support