Napa Full-Time Assistant Manager

2 weeks ago

Napa, California, United States Pendleton Woolen Mills Inc Full time
Job Overview

Pendleton Woolen Mills Inc is seeking a dynamic and professional Full-Time Assistant Manager to join our team at our Napa, CA location.

Key Responsibilities:

  • Deliver and maintain compliance with all PWM required sales and operational policies and initiatives.
  • Support the company's expectations and lead by example to achieve sales and profitability through sales generation, customer service, expense control, visual presentation, and inventory management.
  • Partner with the store manager to develop business and marketing strategies to increase store sales and profitability.
  • Provide leadership, training, and development; retain strong sales teams, provide positive feedback and coaching, redirect, retrain, and manage performance.
  • Contribute to controlling expenses through promotional and pricing compliance, loss prevention, employee retention, and following general store expense budgets.
  • Consistently communicate with the Store Manager and Area Manager and other departmental groups as needed regarding store performance.
  • Comply with all company policies and procedures and ensure the store team is compliant.
  • Other tasks as assigned.

Requirements:

  • Effective verbal and written communication skills.
  • Support the store manager in effectively planning, organizing, delegating, evaluating, and providing feedback.
  • Effective problem-solving skills.
  • Meet deadlines when the manager is not present.
  • Understand and drive store statistical performance, including UPT, ADS, conversion within the store.
  • Proven ability to communicate effectively with store employees, management, and customers. Excellent listening and writing skills.
  • Strong leadership skills. Maintain calm and poised in stressful situations. Know when to partner for support.
  • Solution-oriented, bringing challenges to a positive conclusion. Identify root causes and partner with the store manager to find solutions.

Qualifications:

  • 5 years of retail sales and customer service experience, including a minimum of 2 years of store supervision.
  • 2 years of higher education or equivalent training preferred, not required.
  • Must practice effective verbal and written communication skills.
  • Must be self-motivated and able to work with minimal supervision.

System Requirements:

  • Microsoft Office, including Excel, Publisher, and Word.
  • Retail inventory software and order processing systems.
  • Understand the POS system and other software used by the stores.

Physical Requirements and Working Environment:

  • Flexible schedule with nights and weekend shifts per scheduling guidelines.
  • Ability to communicate in a fast and ever-changing environment.
  • Physical dexterity and stamina to reach and lift to complete visual presentations and/or store setup.
  • Ability to lift up to 40lbs.
  • Reaching arms over head, ladder use, computer operation, continuous standing and walking, hand coordination, telephone use, speaking, reading, writing.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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