Customer Experience Associate

3 days ago


Woodbridge, New Jersey, United States Knitwell Group Full time

Position Overview:

The Sales Associate will be responsible for providing clients with exceptional services through relationship building, sharing style/product information, and presenting a clean and safe well-maintained store environment. Consistently achieving individual goals will support store goals.

Key Responsibilities:

  • Client Service: Provide excellent client service by anticipating client needs, exceeding expectations, and adhering to ANN INC. service experience standards.
  • Revenue Generation: Meet or exceed divisional, store, and individual financial and credit goals while contributing to the store's overall goals.

Technical Expertise:

  • Demonstrate proficiency in using Distributed Order Maintenance (DOM's) and StyleFinder to locate product for clients and process transactions accurately.
  • Operate phone, answering calls with an appropriate greeting, transferring, and placing calls on hold.

Estimated Salary Range: $40,000 - $60,000 per year, depending on experience.



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