Customer Experience Associate
3 days ago
Position Overview:
The Sales Associate will be responsible for providing clients with exceptional services through relationship building, sharing style/product information, and presenting a clean and safe well-maintained store environment. Consistently achieving individual goals will support store goals.
Key Responsibilities:
- Client Service: Provide excellent client service by anticipating client needs, exceeding expectations, and adhering to ANN INC. service experience standards.
- Revenue Generation: Meet or exceed divisional, store, and individual financial and credit goals while contributing to the store's overall goals.
Technical Expertise:
- Demonstrate proficiency in using Distributed Order Maintenance (DOM's) and StyleFinder to locate product for clients and process transactions accurately.
- Operate phone, answering calls with an appropriate greeting, transferring, and placing calls on hold.
Estimated Salary Range: $40,000 - $60,000 per year, depending on experience.
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