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Clinical Program Manager I

2 months ago

Gardena, California, United States Kaiser Full time

Job Summary:

This position is responsible for the coordination, planning, design, development, delivery, and evaluation of out-and/or in-patient psychotherapy programs for groups of patients and/or individual patients (adults, adolescents, children, and families). The Clinical Program Manager I will manage psychotherapeutic programs for Addiction Medicine and/or Psychiatric patients that add value and are integrated with Behavioral Health Care service priorities and performance standards, as well as with strategic organizational goals/objectives. The incumbent will provide clinical and administrative direction for licensed non-MD clinicians/providers.

Key Responsibilities:

  • Manage the delivery of timely, appropriate, cost-effective, and high-quality services/programs for assigned sites.
  • Assure continuity of care and appropriate utilization of resources both within and outside of Behavioral Health Care.
  • Assist physicians and department managers in short and long-range planning of psychotherapeutic/psychiatric social work programs/services that meet identified needs of members and purchasers.
  • Evaluate the professional clinical practice of staff and provide professional staff with regular/appropriate training, direction, supervision, and consultation.
  • Integrate and coordinate psychiatric and/or addiction medicine programs with other in-and out-patient departments as well as with community resources.
  • Achieve a continuum of care within Behavioral Health Care Services.
  • Develop systems and methodologies for continuous improvement of group and/or individual treatment modalities.
  • Evaluate the effectiveness of programs and services.
  • Review and evaluate group therapy designs.
  • Establish group protocols.
  • Delineate inclusion/exclusion criteria and utilize pre-and post-testing evaluations.
  • Conduct ongoing program evaluation of individual and/or group modalities and, in concert with the department manager and/or Chief of Service, develop/maintain systems and processes for outcomes management/improvement and for identifying the need for revised and/or new clinical treatment programs, designs, and/or protocols.
  • May develop and implement policies, procedures, and systems to ensure customer/member/patient/purchase satisfaction and member/patient access.
  • In concert with other personnel and physicians, respond to and resolve service, access, and provider concerns/issues.
  • Develop and maintain departmental policies and procedures to meet Behavioral Health Care and organizational operational, business, and strategic goals/objectives.
  • Conduct performance evaluations of professional staff.
  • Hire, train/orient, coach, discipline, or terminate professional staff.
  • In concert with the Chief and department manager, maximize and manage physical, fiscal, and human resources and manage/reduce associated costs.
  • Analyze departmental volume/workload indicators and evaluate/improve utilization and productivity of staff.
  • Less than 50% of working time, may provide direct psychotherapeutic services to individual patients and/or patient groups.

Requirements:

  • Minimum three (3) years of clinical experience as a staff clinician in a mental health setting.
  • Minimum one (1) year of experience in managing/supervising the development, delivery, and evaluation of clinical mental health programs.

Education:

  • Masters degree in a field/discipline related to mental health such as psychology, social work, counseling, behavioral science, or psychiatric/chemical dependency nursing specialty.

License, Certification, Registration:

  • Registered Nurse License (California) OR Licensed Clinical Social Worker (California) OR Psychologist License (California) OR Licensed Professional Clinical Counselor (California) OR Licensed Marriage and Family Therapist (California)

Additional Requirements:

  • Demonstrated knowledge of individual and/or group psychotherapeutic treatment modalities and techniques.
  • Demonstrated ability to plan, develop, implement, coordinate, and evaluate/improve multi-discipline group and/or individual programs for patients (children, adolescents, adults, and families).
  • Interpersonal and leadership skills.
  • Must be able to work in a Labor/Management Partnership environment.