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Night Auditor

2 months ago

Denver, Colorado, United States Kimpton Hotel Full time
Job Summary

We are seeking a highly skilled and customer-focused Night Auditor to join our team at the Kimpton Claret Hotel. As a Night Auditor, you will be responsible for ensuring the smooth operation of our front desk during overnight hours, providing exceptional service to our guests, and maintaining the highest level of accuracy and attention to detail.

Key Responsibilities
  • Registration and Check-out: Process guest arrivals and departures, ensuring all necessary information is accurate and up-to-date.
  • PBX Operations: Manage phone calls and messages, providing prompt and professional assistance to guests and staff.
  • Mail and Message Service: Handle guest mail and messages, ensuring timely delivery and accuracy.
  • Guest Service: Provide exceptional service to guests, responding to their needs and concerns in a timely and professional manner.
Requirements
  • Previous Experience: Previous experience in a front desk or customer-facing role is highly desirable.
  • Education: High school diploma or general education degree (GED) required.
  • Knowledge and Skills: Familiarity with hotel systems and operations, ability to enter information accurately, and strong communication skills.
  • Availability: Flexible schedule, including overnights, weekends, and holidays.
What We Offer

We offer a comprehensive package of benefits, including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.