Hotel Night Auditor
2 days ago
We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Hampton by Hilton. As a Night Auditor, you will play a critical role in ensuring the financial accuracy and guest satisfaction of our hotel.
Key Responsibilities:
- Prepare and distribute daily, weekly, and monthly reports to hotel management and department heads.
- Ensure all guests have an exceptional experience at the property.
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and perform other front office duties as required.
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
Requirements:
- Flexible overnight hours are required.
- Excellent customer service and communication skills are required.
- Computer proficiency is required; experience with accounting or reservation software is preferred.
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required.
- Some college is preferred but a high school diploma or equivalent is required.
Compensation: $14 - $18 hourly
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