Hotel Night Auditor

2 days ago


La Porte, Texas, United States Hampton by Hilton Full time
Hotel Night Auditor Job Description

We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Hampton by Hilton. As a Night Auditor, you will play a critical role in ensuring the financial accuracy and guest satisfaction of our hotel.

Key Responsibilities:

  • Prepare and distribute daily, weekly, and monthly reports to hotel management and department heads.
  • Ensure all guests have an exceptional experience at the property.
  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and perform other front office duties as required.
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.

Requirements:

  • Flexible overnight hours are required.
  • Excellent customer service and communication skills are required.
  • Computer proficiency is required; experience with accounting or reservation software is preferred.
  • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required.
  • Some college is preferred but a high school diploma or equivalent is required.

Compensation: $14 - $18 hourly



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