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Housekeeper

2 months ago

Gatlinburg, Tennessee, United States Westgate Resorts Full time
Job Summary

We are seeking a detail-oriented and customer-focused Housekeeper to join our team at Westgate Resorts. As a Housekeeper, you will be responsible for ensuring the cleanliness and comfort of our guest rooms, providing exceptional customer service, and maintaining the highest standards of quality and safety.

Key Responsibilities
  • Clean and sanitize guest rooms, including bathrooms and common areas, to ensure a high level of cleanliness and comfort.
  • Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Maintain the highest standards of quality and safety, adhering to hotel protocols and procedures.
  • Report any damage, defects, or disturbances to management in a timely and professional manner.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements
  • Proven experience in a housekeeping or similar role in a hotel environment.
  • Attention to detail and thoroughness in performing cleaning tasks.
  • Positive attitude and commitment to delivering excellent customer service.
  • Ability to communicate effectively with guests, management, and coworkers.
  • Must be able to lift 35 lbs and work in outdoor weather conditions.
  • Flexible working hours, including weekends, holidays, and evenings.
What We Offer
  • Comprehensive health benefits, including medical, dental, and vision.
  • Paid Time Off (PTO) and paid holidays.
  • 401K with generous company match.
  • Daily Pay benefit, allowing access to pay as needed.
  • Family benefits, including pregnancy, parental leave, and adoption assistance.
  • Wellness programs and flexible spending accounts.
  • Tuition assistance and employee assistance program.
  • Life, disability, accident, critical illness, and hospital insurance.
  • Pet insurance and exclusive discounts for team members.

Westgate Resorts is an Equal Employment Opportunity employer, committed to diversity and inclusion. If you have a disability and require a reasonable accommodation, please email us with the job title and location.