Position Overview:

The Administrative Receptionist serves as the first point of contact for visitors and callers, ensuring a welcoming and efficient environment.

Key Responsibilities:

- Greet and guide visitors and callers with professionalism.

- Maintain adequate supplies for office equipment such as copiers and fax machines.

- Distribute daily mail and manage correspondence.

- Create and send birthday greetings to patients.

- Execute additional tasks as assigned by the Hospital Administrator.

Qualifications:

- A high school diploma is mandatory.

- Minimum of two years of experience in an administrative role.

- Proficient typing and word processing skills, particularly in Microsoft Word.

- Strong interpersonal skills with the ability to engage effectively with the public.

- A collaborative mindset and a positive attitude when working with colleagues.

- Capability to perform assigned tasks efficiently and promptly.

- Accurate and professional documentation skills.

- Self-motivated with the ability to thrive in a fast-paced, high-pressure environment with minimal supervision.

- Must maintain a state of alertness and safety at all times.

- Current certification in Crisis Prevention Intervention Training is required.

- Personal mobile devices are prohibited during work hours.

- Must be able to follow verbal and written instructions effectively.

- Physical capability to sit and stand for extended periods.

- Adequate auditory, visual, and olfactory senses are necessary.

- Proficient use of hands and fingers for handling objects and operating controls.

- Ability to communicate verbally via telephone and through written means on a computer.

- Willingness to work with all patients served by Methodist Family Health.

- Compliance with mandatory COVID-19 and Flu vaccinations is required for all positions (subject to qualified exemptions).

Additional Information:

The individual in this role may be assigned other reasonable tasks as necessary for the efficient operation of programs.

Job descriptions are not exhaustive and may be modified by management as needed.

When performing multiple roles with different pay rates, overtime compensation will be at least one and one-half times the established hourly rate for the work being performed during those hours.

Access Level:

Full access to Protected Health Information (PHI) is granted while on duty, as defined by the job description and relevant policies. Such access must be justified by job responsibilities and related to patient care, claims, audits, and other legitimate business purposes.

---