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Restaurant Team Member
2 months ago
Job Summary:
Rackson Restaurants is seeking a highly motivated and customer-focused Restaurant Team Member to join our team. As a key member of our restaurant staff, you will be responsible for providing exceptional guest service, operating cash registers, preparing and packaging food and drink products, and maintaining a clean and safe work environment.
Key Responsibilities:
- Greet guests professionally and receive orders in a timely and accurate manner.
- Operate cash registers or point of sale devices, using value-added suggestive-selling techniques to generate additional sales opportunities.
- Prepare and package food and drink products to meet quality and presentation standards.
- Clean kitchen areas, counters, food preparation areas, and utensils to maintain a clean and safe work environment.
- Clean dining rooms, restrooms, and exterior grounds to ensure a positive guest experience.
- Maintain health and safety standards in work areas, adhering to company policies and procedures.
- Unload and stock inventory items as needed to ensure adequate supplies.
- Perform duties at multiple workstations, including front counter, Drive-Thru, prep boards, and expediter.
- Respond to guest needs in a professional and polite manner, communicating effectively with customers, peers, and managers.
- Communicate in a positive manner with customers, peers, and managers, promoting a team-oriented and customer-focused work environment.
- Meet the minimum age requirement of 16 years old and demonstrate a commitment to delivering exceptional guest service.
- Be willing to perform all restaurant tasks, including working in a fast-paced environment and interacting productively with co-workers.
- Resolve issues that may arise in the restaurant, using effective problem-solving skills and a customer-focused approach.
- Be available to work evenings, weekends, and holidays, as needed.
