Medical Office Assistant

4 days ago


Jacksonville, North Carolina, United States InStride Foot & Ankle Specialists Full time
Job Overview

InStride Foot & Ankle Specialists seeks a highly organized and detail-oriented Patient Services Representative to join our team. This individual will be responsible for providing exceptional patient care, managing front desk operations, and maintaining accurate records.

Key Responsibilities:
  • Greeting and Registration: Greet patients, verify insurance and demographic information, and ensure seamless registration processes.
  • Appointment Scheduling: Schedule appointments, manage calendars, and coordinate with providers as needed.
  • Cash Handling and Payments: Collect co-pays, process payments, and maintain accurate financial records.
  • Customer Service: Provide excellent customer service, respond to patient inquiries, and resolve any issues in a timely manner.
Requirements and Qualifications:
  • Education: High School Diploma or equivalent required; Computer experience and customer service skills essential.
  • Certifications and Experience: Familiarity with medical records software and practice management systems preferred; understanding of OSHA and HIPAA compliance necessary.
Work Environment:

This is an office-based position requiring prolonged sitting and fast-paced work environment. Ability to bend and lift up to 10 pounds necessary.

Salary: $45,000 - $60,000 per annum, based on location and experience.



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