Front End Team Member
4 days ago
This Front End Team Member position is a key role in delivering an excellent shopping experience to our members. As a Front End Team Member, you will be responsible for maintaining a positive attitude by smiling, greeting, and thanking members, providing exceptional customer service to members across the club as needed, answering any questions they may have, and maintaining a clean, neat, and member-ready area.
Responsibilities- Ensures the efficient operation of the sales floor by performing daily opening and closing tasks; managing inventory; restocking shelves; maintaining store appearance; and providing member service.
- Responds promptly to member inquiries; resolves member complaints and issues; and provides guidance and support to members regarding member self-service technology.
- Monitors and maintains accurate records of sales transactions; handles returns and exchanges; and complies with all company policies and procedures.
- Participates in visual merchandising efforts by building displays and presentations that attract and engage members.
The hourly wage range for this position is $16.00 to $23.00, and you will receive additional compensation in the form of premiums ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Benefits include:
- Health benefits: medical, vision, and dental coverage
- Financial benefits: 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
To be eligible for this position, you must have the following qualifications:
- Retail experience including operating front end equipment (e.g., cash register)
- Working with mobile retail applications
- Excellent communication and problem-solving skills
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