Personal Banker Associate I
2 months ago
Fifth Third Bank is seeking a highly motivated and customer-focused Personal Banker Associate I to join our team. As a key member of our retail banking team, you will be responsible for building strong relationships with customers and providing personalized financial solutions to meet their needs.
Key Responsibilities- Customer Acquisition and Retention: Use the consultative sales process to identify and meet the financial needs of customers, and develop a thorough understanding of their financial goals and objectives.
- Product Knowledge and Recommendations: Maintain an in-depth knowledge of retail consumer and small business products and services, and recommend appropriate solutions to customers using our value proposition.
- Relationship Building: Establish close working relationships with assigned business partners, including mortgage, small business, commercial, and investment teams, to provide timely and holistic financial solutions to customers.
- Performance Metrics: Consistently meet or exceed customer experience and individual/team production goals, and enhance year-over-year revenue growth as measured by the financial center P&L.
- Education and Experience: College degree or work experience providing transferable skills, or a combination of education and experience.
- Industry Experience: Experience in the financial industry preferred.
- Communication and Interpersonal Skills: Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication, and develop a working knowledge of retail policies and procedures to utilize good judgment in making sound decisions.
Fifth Third Bank is a leading financial institution committed to providing exceptional customer service and building strong relationships with our customers. We are proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.
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