Information Technology Professional
3 weeks ago
About the Company:
Huntington Ingalls Industries is a leading global security, defense and aerospace company that employs approximately 42,000 people worldwide.
Job Description:
We are seeking a highly skilled Technical Support Specialist to join our team in support of an exciting new effort. The successful candidate will be responsible for resolving technical problems and answering queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.
Key Responsibilities:
- Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.
- Diagnostics, identifies, isolates and analyzes problems utilizing historical database records.
- Maintains and updates records and tracking databases.
- Alerts management to recurring problems and patterns of problems.
Requirements:
The ideal candidate will have a Bachelor's degree in a related discipline and five years of experience in Information Technology. The candidate must possess an active TS/SCI/Polygraph clearance and be a US citizen.
Salary:
$58,207 - $84,813 per year.
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