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Healthcare Navigator

2 months ago

Camden, New Jersey, United States Cooper University Health Care. Full time

About Our Team

At Cooper University Health Care, our commitment to delivering exceptional healthcare begins with our team of dedicated professionals. Our team is driven by a passion for innovation and a commitment to providing the highest quality care to our patients.

Our Mission

We strive to create a culture of excellence, where our employees feel valued, supported, and empowered to make a meaningful difference in the lives of our patients. We achieve this by providing a comprehensive benefits package, opportunities for professional growth and development, and a work environment that fosters collaboration and teamwork.

About the Role

We are seeking a highly skilled and compassionate Population Health Coordinator to join our team. As a Population Health Coordinator, you will play a critical role in supporting our Patient-Centered Medical Home (PCMH) concepts of care coordination and team-based care.

Key Responsibilities

  • Assess, plan, implement, coordinate, monitor, and evaluate healthcare options and services to improve the health status of identified populations across the continuum.
  • Follow established PCC workflow for utilization and self-management support.
  • Participate in PCMH activities, including hospital discharge follow-up, care planning, coordination of services, and communication between care providers.
  • Collaborate with patients' medical/health and community-based providers to establish mutual goal-setting, including patients and their families/caregivers, utilizing self-management tools.
  • Provide outreach, care management, and education for disease self-management per patient-centered goals.
  • Identify, document, and mitigate patient barriers to improved outcomes.
  • Monitor and evaluate the services and community-based resources necessary to respond to the individual member's health needs.
  • Provide telephonic and/or in-practice outreach, disease management, and/or case management, education, and other clinically based activities for target populations.
  • Conduct assessments, develop nursing treatment plans, and interventions, and set goals for treatment plans/behavioral modifications within the scope of licensure in collaboration with other care providers.
  • Assist physicians and other team members in developing and implementing evidence-based practices and care plans for target health populations.
  • Collect data on quality metrics and track as required for improvement efforts.
  • Participate in process/quality improvement initiatives to achieve targets as defined by organizational/department goals and objectives.

Requirements

  • 5 years or more clinical experience, with experience in primary care, population, or case management preferred.
  • RN, (BSN) preferred.
  • Current NJ RN License.

Preferred Qualifications

  • Strong analytical, interpersonal, communication, and time management skills.
  • Knowledge of disease management, expected treatments, and discharge planning.
  • Commitment to patient advocacy, with the ability to work independently and make sound clinical decisions.

Cooper University Health Care is an Equal Opportunity Employer