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Appliance Support Specialist

3 weeks ago

Tampa, Florida, United States Mr Appliance Full time
Job Description: At Mr. Appliance, we're seeking a highly skilled Appliance Support Specialist to join our team. As a key member of our support staff, you'll be responsible for handling customer inquiries, resolving issues, and providing top-notch service to our clients.

Responsibilities:
  1. Provide timely and effective responses to customer inquiries via phone and email
  2. Collaborate with our technicians and support teams to resolve complex issues
  3. Stay up-to-date with product knowledge and technical information to provide accurate solutions


Requirements:
  • Minimum two years of experience in customer-facing roles or technical support
  • Excellent communication and problem-solving skills
  • Ability to multitask and prioritize tasks effectively
  • Familiarity with CRM software and database management systems


Estimated Salary: $50,000 - $70,000 per annum, based on location and experience.

What We Offer: A competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Are You The Right Fit? If you're a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply.