Bellman - Luxury Residential
2 weeks ago
Job Title: Bellman - Luxury Residential
Job Summary:
We are seeking a highly skilled and experienced Bellman to join our team at Associa. The successful candidate will be responsible for providing exceptional customer service, ensuring the security and safety of our residents, and maintaining the overall quality of our luxury residential properties.
Responsibilities:
* Provide exceptional customer service to residents, guests, and visitors
* Monitor and control access to the building, ensuring the security and safety of all individuals
* Respond to emergency situations in a timely and efficient manner
* Maintain accurate records and logs, including daily reports and incident reports
* Collaborate with the on-site property manager to ensure the smooth operation of the property
* Perform other duties as required to ensure the overall quality of the property
Requirements:
* Minimum 1-2 years of front desk experience
* Hospitality experience preferred or college-level courses in business or hospitality
* High school diploma or equivalency preferred
* Intermediate computer skills, including Microsoft Word and Excel
* Effective written and verbal communication skills in English and Spanish
* Multiple language fluency is desirable
* Strong customer service, communication, and interpersonal skills
Special Requirements:
* Ability to lift up to 50 pounds
* Work in an upright standing or sitting position for long periods of time
* Handle, finger, grasp, and lift objects and packages
* Reach with hands and arms
* Communicate, receive, and exchange information by means of the spoken and written word
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms
* Ability to work extended hours and weekends based on project requirements
* Ability to respond to emergencies in a timely manner
About Us:
Associa is a leading community management company with over 300 branch offices across North America. We are committed to building the future of community for over 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and innovation. We are proud to bring positive impact and meaningful value to communities for over 45 years.
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