U-Haul Team Member

5 days ago


Jacksonville, North Carolina, United States U-Haul Full time
About Us
U-Haul Holding Company is a leading provider of moving and storage solutions, dedicated to providing exceptional customer experiences. Our comprehensive benefits package reflects our commitment to the well-being of our employees.

As a Customer Service Representative, you'll have access to career stability, opportunities for advancement, and a wide range of benefits. These include health insurance, prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, Mindset App Reimbursement, Gym Reimbursement Program, discounts on various products, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), and You Matter EAP, among others.

About the Job
Your key responsibilities as a Customer Service Representative will include assisting customers with U-Haul products and services, using smartphone-based technology to manage rentals and inventory, moving and hooking up U-Haul trucks and trailers, cleaning and inspecting equipment, answering questions, preparing rental invoices, accepting equipment returned from rentals, installing hitches and trailer wiring, filling propane, and driving a forklift after certification.

You'll also be expected to participate in ongoing continuous education through U-Haul University and collaborate with a supportive team focused on delivering excellent customer service.

Educational Requirements
A high school diploma or equivalent is essential for this role, along with a valid driver's license and a good driving record. In some states, being a non-nicotine user may also be a requirement.

Salary Information
For this position, you can expect an estimated salary of $45,000 - $60,000 per year, based on your experience and qualifications. Additionally, we offer a $100 hiring bonus and a $300 cash bonus upon completing the 1-2-3 Punch Certification Program.

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