Senior Windows Server Engineer

4 weeks ago


Raleigh, North Carolina, United States First Citizens Bank Full time

This is a remote role that may be hired in several markets across the United States.

The Senior Windows Server Engineer will serve as part of the Windows Server Engineering team and will be responsible for developing and driving solutions that are reliable, adaptable, and cost-effective.

Responsibilities include:

  • Audit Issue Resolution
  • Custom PowerShell Scripting/Automation
  • Windows Operating System Certifications
  • Server Operating System Recovery
  • Disaster Recovery Planning and Test Execution
  • Internal Audit Investigation Support
  • Server and Data Migrations (planning and execution)
  • Performance Monitoring and Tuning
  • Physical/Virtual Server Design
  • Privileged Access/Access Control Lists
  • System Requirements Analysis
  • Advanced Root Cause Analysis
  • Create and Maintain SOP and Risk Control Documentation
  • Performance and Capacity Planning
  • Advanced Server and Operating System Troubleshooting
  • Upgrades/Patching/Vulnerability Consultation and Remediation
  • 3rd Level Operational Support (L3 Escalation)
  • Participate in L3 On-Call Rotation
  • Security Baseline Configuration Management and Reporting

Qualifications include:

  • Bachelor's Degree and 8 years of experience in Systems engineer including systems programmer, scripting, troubleshooting OR High School Diploma or GED and 12 years of experience in Systems engineer including systems programmer, scripting, troubleshooting

Preferred qualifications include:

  • Strong technical skills in Server Operating System (Windows) and advanced debugging techniques
  • Ability to be on call 24 hours a day, 7 days a week
  • Strong verbal communication skills
  • Strong written communication skills
  • Experience with developing and driving enterprise-wide remediation plans (e.g., Windows 2012 EOL) including running meetings and tracking task status
  • Strong scripting proficiency (PowerShell)
  • Experience with configuration management automation (Puppet, Ansible, chef, etc.)
  • Strong Troubleshooting and Investigative skills
  • Experience with Network Protocols (TLS/SSL and Cipher algorithms and key length)
  • Experience with Security controls through Registry and Group Policy
  • Experience with Virtual Computing, Storage and Networking (VMWare, AWS, etc.)
  • Familiar with Agile DevOps project management tools
  • Familiar with Systems Development testing tools
  • Experience with CMDB/ITIL Management

First Citizens benefits programs are designed to meet our associates where they are in life.

Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined.

More information regarding our benefits offerings can be found here:



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