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Customer Service Representative

2 months ago

Malta, United States TTEC Full time

About the Role

We're seeking a highly skilled and compassionate Customer Service Representative - Spanish-English to join our team at TTEC. As a key member of our customer experience team, you'll play a vital role in delivering exceptional service to our clients.

Key Responsibilities

  • Provide top-notch customer service to clients via various communication channels
  • Resolve complex customer issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer experiences
  • Stay up-to-date on product knowledge and provide accurate information to customers

Requirements

  • At least 1 year of customer service experience
  • High school diploma or equivalent
  • Excellent written and verbal communication skills in Spanish and English
  • Computer experience and proficiency in software applications

What We Offer

  • A supportive and inclusive work environment
  • Ongoing training and development opportunities
  • A competitive salary and performance-based bonuses
  • A comprehensive benefits package, including paid time off and wellness programs

About TTEC

TTEC is a global leader in customer experience technology and services. We're committed to delivering exceptional customer experiences for our clients and their customers. Our team is passionate about making a positive impact and driving business growth through innovative solutions.