Medical Appointment Scheduler
4 days ago
Overview:
At SB Clinical Practice Management, we are seeking a highly skilled Medical Appointment Scheduler to join our team. As a key member of our healthcare services department, you will play a vital role in ensuring the smooth operation of our appointment scheduling system.
Job Description:
The Medical Appointment Scheduler is responsible for accurately and efficiently answering and scheduling patient appointments. This requires a high-level problem-solving and analytical skillset with the highest ethical standards. You must be self-directed, self-motivated, and able to multi-task in a dynamic, fast-paced environment with a high level of productivity and accuracy.
Responsibilities:
- Schedule appointments following protocols
- Obtain, verify, and input all information accurately into the scheduling system
- Conduct insurance verification
- Provide customer service to patients
- Demonstrate courteous and professional behavior when dealing with patients
- Resolve patient inquiries or escalate for solution
- Routing calls to proper departments
Required Qualifications:
- High School Diploma/GED
- Strong organizational and communication skills (both verbal and written)
- Excellent typing skills and friendly telephone etiquette
Salary:
$18.30-$22.87 per hour
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