Medical Appointment Scheduler

4 days ago


Saint James, Missouri, United States SB Clinical Practice Management Full time

Overview:

At SB Clinical Practice Management, we are seeking a highly skilled Medical Appointment Scheduler to join our team. As a key member of our healthcare services department, you will play a vital role in ensuring the smooth operation of our appointment scheduling system.

Job Description:

The Medical Appointment Scheduler is responsible for accurately and efficiently answering and scheduling patient appointments. This requires a high-level problem-solving and analytical skillset with the highest ethical standards. You must be self-directed, self-motivated, and able to multi-task in a dynamic, fast-paced environment with a high level of productivity and accuracy.

Responsibilities:

  • Schedule appointments following protocols
  • Obtain, verify, and input all information accurately into the scheduling system
  • Conduct insurance verification
  • Provide customer service to patients
  • Demonstrate courteous and professional behavior when dealing with patients
  • Resolve patient inquiries or escalate for solution
  • Routing calls to proper departments

Required Qualifications:

  • High School Diploma/GED
  • Strong organizational and communication skills (both verbal and written)
  • Excellent typing skills and friendly telephone etiquette

Salary:

$18.30-$22.87 per hour



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