Customer Service and Relations Manager

5 days ago


Richmond Heights, Virginia, United States Haile Lytton - State Farm Agent Full time
About the RoleAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Relations Representative with Haile Lytton - State Farm Agent, you will be responsible for building strong relationships with clients, resolving their inquiries, and contributing to our customer retention strategies. Your ability to communicate effectively, think critically, and work collaboratively as part of a team will be essential to your success in this role.

Responsibilities and Qualifications
  • Manage customer relationships, addressing their concerns and providing solutions.
  • Maintain accurate and up-to-date records of client interactions.
  • Collaborate with other departments to ensure consistent customer experiences.
Estimated Salary and BenefitsThe estimated annual salary for this position is $60,000, with a comprehensive benefits package including 401(k), bonus opportunities based on performance, competitive salary, health insurance, paid time off, and opportunities for advancement.

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