Senior Maintenance Technician

4 weeks ago

San Jose, California, United States Fairfield Residential Full time
About Fairfield Residential

At Fairfield Residential, we are committed to providing exceptional apartment living experiences for our residents. As a leader in the multifamily housing industry, we have developed and acquired over 1000 communities since 1985.

We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.

Our company culture is built on a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas.

About the Position

Fairfield properties are known for the visible and available on-site staff that keep our residents loving where they live. Our Senior Maintenance Technicians are critical members of our Property Management Teams who work to ensure the upkeep of our properties and ensuring our customers' happiness and comfort.

As a Senior Maintenance Technician, you will take pride in and oversee the overall appearance and maintenance of our residential communities. You will work closely with the on-site Maintenance Supervisor and Community Manager to ensure ongoing curb appeal, cleanliness, and function of the individual units and surrounding grounds.

This is a busy, exciting role for someone already skilled at apartment maintenance and who is ready to move to the next step in their career as Senior Maintenance Technician.

Key Responsibilities
  • Perform maintenance repairs throughout the property, including common area amenities, occupied units, and vacant units.
  • Coordinate all move-ins and move-outs with the Community Manager and Maintenance Supervisor.
  • Maintain a schedule for timely completion of apartment make-readies, ensuring that all apartments scheduled for move-ins are completely ready for the new resident prior to move-in.
  • Diagnose problems and repairs in areas related to electrical, plumbing, HVAC, pool, carpentry, dry wall, exterior structural, and appliances.
  • Use Yardi (or similar) property management software to manage open service repair requests.
  • Assist in maintaining an accurate inventory of service items.
  • Ensure that policies and procedures, as well as safety and compliance expectations, are met.
  • Deliver outstanding customer service to all residents.
  • Communicate and effectively work together with fellow team members.
  • Assist with a monthly safety meeting, assign duties as needed.
  • Supervise all work by outside contractors in the absence of the Maintenance Supervisor.
  • Ensure that policies and procedures, as well as safety and compliance expectations, are met.
  • Strictly adhere to ethical standards, including maintaining confidentiality and maintaining fiduciary responsibility.
Requirements
  • Minimum two years of previous experience in property management maintenance, other building maintenance, or related trade is required.
  • HVAC-EPA (Type II) or EPA Universal certification is required.
  • Certified Pool Operator (CPO) certification is strongly preferred.
  • High school diploma or equivalent is required.
  • A valid driver's license and reliable transportation is required.
  • Technical knowledge in electrical, plumbing, HVAC, swimming pool, carpentry, dry wall, exterior structural, and appliance repair is required.
  • Ability to read, write, understand, and communicate in English.
  • Experience using Yardi or other related property management accounting software is preferred.
  • Experience using Microsoft Outlook, Word, and Excel is preferred.
  • General computer skills, including operating a mobile device.
  • Superior customer service skills, including the ability to manage difficult customers and/or situations.
  • Strong attention to detail, organizational, time-management, and problem-solving skills.
  • Ability to maintain a flexible, available schedule to respond promptly and resolve after-hours and weekend emergency maintenance.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.
Benefits

Fairfield offers all full-time associates the following benefits, upon meeting eligibility requirements:

  • Paid time off, paid holidays, and sick days.
  • Matched 401(k).
  • Medical, dental, and vision insurance.
  • Flexible spending account.
  • Life insurance.

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