Seasonal Sales Associate

7 days ago

Livermore, California, United States Carter'sOshKosh Full time
Customer Service Representative

Carters, the largest branded marketer in North America of apparel exclusively for babies and young children, is seeking a Customer Service Representative to join our team. As a Seasonal Associate, you will be the first face of the brand for growing families, welcoming new parents and grandparents, introducing them to our new baby essentials, and helping them prep for their first day of school. You will join a welcoming and inclusive environment that values and optimizes skills and talents.

Responsibilities:
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Requirements:
• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

About Us:
Carters is an Equal Opportunity and Affirmative Action employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Benefits:
• Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
• Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more.
• Advance You Program helps earn a GED or a bachelors degree tuition-free or learn English as a second language.
• The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
• Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carters.

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