Hotel Housekeeping Attendant

2 weeks ago


Canonsburg, Pennsylvania, United States StepStone Hospitality Full time
Housekeeping Houseman

Location: Canonsburg, PA

Overview

StepStone Hospitality is seeking a dedicated and enthusiastic individual to become a vital part of our housekeeping team. Our mission is to elevate the guest experience by ensuring our premises are maintained in a pristine and organized manner while fostering a positive work environment.

Key Responsibilities
  • Provide essential items such as baby cribs, pillows, and additional towels to guest accommodations as requested.
  • Maintain cleanliness in all shared spaces within the hotel, including the lobby, fitness center, and pool area.
  • Regularly replenish paper supplies and ensure room cleaning carts are stocked appropriately.
  • Efficiently manage the storage of incoming supplies and deliveries.
  • Assist in rearranging furniture and flipping mattresses as part of routine cleaning duties.
  • Deliver outstanding customer service consistently.
  • Create and manage daily task lists while documenting serviced rooms.
  • Ensure all equipment is kept in optimal working condition.
  • Report any shortages, damages, or security concerns promptly.
  • Address reasonable guest inquiries and complaints, escalating issues when necessary.

Qualifications
  • Self-motivated with the ability to work independently.
  • Friendly demeanor with a focus on customer service.
  • Demonstrated experience in a similar role.
  • Professional attitude with a keen eye for detail and efficiency.


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