Document Analyst

5 days ago


Buffalo, New York, United States American Arbitration Association Full time
Job Summary

The American Arbitration Association seeks a detail-oriented professional to analyze, index, and name No-Fault Auto Insurance documents before arbitration. This role involves reviewing party submissions for accuracy, identifying discrepancies, and reporting faulty or unclear submissions. The successful candidate will have the option of working remotely or in a hybrid work arrangement.

Key Responsibilities
  • Review party submissions to arbitration cases for accuracy and identify discrepancies
  • Report faulty, incorrect, or unclear submissions and differentiate document submissions into categories
  • Recognize and report on filing patterns, changes, or anomalies in filing habits and serve as a subject matter expert on document identification and indexing
  • Collaborate with supervisor to recognize and apply regulatory compliance and make suggestions to ensure operational efficiency
  • Ensure confidentiality of case information and records and adhere to the AAA's information security and data privacy policies, procedures, and practices
Requirements
  • Associate's degree in business, legal studies, insurance, or related discipline, or equivalent combination of education and experience required
  • 0-2 years of relevant experience (e.g., customer service, medical/liability insurance, case administration, or legal environment) preferred
  • Strong analytical skills to review documents, identify discrepancies, and categorize submissions
  • Attention to detail and accuracy in document review, indexing, and reporting
  • Knowledge of insurance industry practices, NYS No-Fault regulations, and arbitration processes
  • Excellent written and verbal communication skills to effectively interact with parties, counsel, and colleagues
Benefits

The American Arbitration Association offers a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.


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