Customer Service Representative

3 weeks ago


Radcliff, Kentucky, United States WesBanco Bank Inc. Full time
Job Overview

In this exciting role, you will provide exceptional customer service and support to our valued clients. You will be part of a dynamic team that works together to ensure seamless account management and payroll deduction services.

Key Responsibilities
  • Respond to client inquiries via phone or mail, addressing their needs with accuracy and professionalism.
  • Process stop payments and distribute funds as requested by clients, ensuring timely resolution of their queries.
  • Maintain accurate file records through the Allotment Processing System, guaranteeing compliance with regulatory requirements.
Requirements
  • A High School diploma or GED is required for this position.
  • Proficiency in MS Office products, including Word, Excel, and Outlook, is essential.
  • The ability to learn software programs and adapt to new technologies is crucial for success in this role.

We are committed to providing a positive work environment where employees can grow and thrive. If you possess excellent communication skills, a keen attention to detail, and the ability to work in a fast-paced call center setting, we encourage you to apply for this opportunity.



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