Student Support Assistant

5 days ago


Newport, Kentucky, United States Northern Kentucky University Full time
Job Overview

The Adult & Transfer Center (ATC) at Northern Kentucky University is seeking a highly motivated and detail-oriented individual to assist with daily operations. This position will play a crucial role in supporting the front-line duties of the ATC, ensuring seamless interactions with students, faculty, and staff across campus.

Primary Responsibilities
  • Provide exceptional customer service by answering phone calls, greeting and assisting customers in a friendly manner;
  • Assist with tracking adult/transfer learners in the applicable student information system;
  • Log communication with students and collaborate with faculty, staff, and advisors in a team-approach manner;
  • Support ATC events and attend resource and recruitment fairs as needed;
  • Perform other duties as assigned.


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