Order Management Specialist

1 week ago


Dallas, Texas, United States Compana Pet Brands Full time
Job Title: Order Management Specialist

We are seeking an experienced Order Management Specialist to join our team at Compana Pet Brands. This role is responsible for coordinating and processing orders, ensuring seamless communication between customers, co-packers, and distribution locations.

Key Responsibilities:

  • Receive and process orders via Electronic Data Interchange (EDI) and manual order entry
  • Monitor customer scheduling of trucks and inform distribution to prevent overloading
  • Coordinate logistics of truckloads to ensure shipment schedules align with warehouse capacity
  • Act as the main point of contact between customers and warehousing, ensuring clear and timely communication
  • Communicate orders/deliveries promptly to warehousing, ensuring all details are accurate and complete
  • Address and resolve any issues or discrepancies in orders or deliveries in collaboration with customers and warehousing

What You Need to Succeed:

  • High school diploma; Bachelor's degree in Supply Chain Management, Business Administration, or a related field preferred
  • Up to 2 years of relevant experience (internships, co-op, or coursework related are also considered); experience in a manufacturing or Consumer Packaged Goods (CPG) environment preferred
  • Proficiency in Excel; ERP experience preferred
  • Excellent verbal and written communication skills, with the ability to interact effectively with both internal and external partners
  • Strong attention to detail, with the ability to manage multiple tasks and prioritize effectively

Estimated Salary Range: $55,000 - $65,000 per year, depending on location and experience. Our company offers a competitive benefits package, including medical, dental, vision, and an employee assistance program. We also offer a casual work environment with a focus on teamwork and professional development opportunities.



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