Zscaler Technical Expert
2 weeks ago
Job Summary
We are seeking a highly skilled Zscaler Technical Expert to join our team at Omni Inclusive. As a key member of our technical team, you will be responsible for providing technical expertise and support for Zscaler products and services.
About the Role
The ideal candidate will have a strong background in Zscaler products and services, with experience in implementing and supporting web and/or network security solutions. They will also have a deep understanding of enterprise networks and infrastructure, as well as strong troubleshooting and customer management skills.
Responsibilities
- Provide technical expertise and support for Zscaler products and services
- Help develop, drive implementation of and maintain best practices for effective operation of Zscaler products
- Manage, escalate, and drive satisfactory resolution of customers' technical, service and infrastructure issues based on Zscaler products and technologies
- Manage implementation and consulting projects, where you would be expected to plan, schedule and implement Zscaler solutions (ZIA, ZPA, ZDX etc.) for customers or service providers
Requirements
- 4-5 years of technical engagement experience with accounts (either pre or post-sales) is preferred
- Experience in implementing/supporting web and/or network security solutions
- Strong written and verbal communication skills
- In-depth understanding of enterprise networks and infrastructure
Estimated Salary Range: $120,000 - $150,000 per year
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