Valet Service Associate

7 days ago

Los Angeles, California, United States Reef Technology Inc. Full time

**Job Summary**

The Valet Parking Attendant is a key member of our team at Reef Technology Inc., responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service. As a Valet Service Associate, you will be the first point of contact for our guests, providing a warm and welcoming experience that exceeds their expectations.

**Key Responsibilities:**

  • Meet and greet all guests upon arrival, opening guest vehicle doors and assisting with unloading vehicles when necessary.
  • Retrieve keys from guests, issue tickets, and enter customer information using electronic devices.
  • Park guest cars in designated spaces, ensuring safe and proper operation of vehicles.
  • Inspect vehicles for pre-existing damage, record information using electronic devices or manual tickets, and correctly record the make, model, and location of each vehicle.
  • Quickly retrieve vehicles for waiting guests, assist with loading luggage or personal items when necessary, and provide excellent customer service.
  • Direct traffic, position barricades, and arrange for towing services when necessary.
  • Immediately report any incidents or claims to Operations Managers or Shift Leads.
  • Request and collect relevant fees for service use.
  • Assist in reconciling end-of-shift revenue against ticket distribution, when necessary.

**Requirements:**

  • At least 18 years of age.
  • Valid Driver's License.
  • Ability to operate manual transmission vehicles (stick shift).
  • Excellent customer service and communication skills.
  • Ability to verbally communicate with guests.
  • Previous valet experience preferred.

**What We Offer:**

  • Medical, dental, vision, life, and disability insurance.
  • 401K plan.

**Physical Demands:**

  • Operate guest vehicles requiring normal coordination, including eye-hand, hand-foot.
  • Move from valet stand to customer cars by walking or running for extended periods, sometimes for the entire duration of the shift.
  • Occasionally lift and carry customer luggage or personal items, up to 50 lbs.

**Working Conditions:**

  • Work is performed outdoors for extended periods, including up to the entire duration of the shift.
  • Employees are subject to environmental conditions, including extreme heat and cold weather.

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