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Customer Service Representative

2 months ago


Indianapolis, Indiana, United States Webb Ford Inc Full time

Job Summary: Webb Ford Inc is seeking a highly skilled and customer-focused Cashier/Receptionist to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service, handling cash transactions, and assisting with various administrative tasks.


Key Responsibilities:

  • Customer Service: Greet customers in a friendly and professional manner, respond to their inquiries, and resolve any issues in a timely and efficient manner.
  • Cash Handling: Process cash transactions, including receiving payments, making change, and issuing receipts.
  • Administrative Support: Assist with various administrative tasks, such as answering phones, directing calls, and performing basic accounting functions.
  • Communication: Communicate with customers, management, and sales personnel to ensure seamless customer service and sales processes.
  • Teamwork: Collaborate with other team members to achieve common goals and objectives.

Requirements:

  • Experience: Previous experience as a cashier, receptionist, or in a customer-facing role is highly desirable.
  • Availability: Availability to work flexible hours, including weeknights and Saturdays, is required.
  • Skills: Excellent communication and customer service skills, basic accounting knowledge, and the ability to work in a fast-paced environment.