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Cage & Vault Operations Manager
2 months ago
We are seeking a highly skilled Cage & Vault Supervisor to join our team at the Choctaw Nation of Oklahoma. As a key member of our operations team, you will be responsible for overseeing the safekeeping of cash assets and ensuring compliance with tip regulations.
Key Responsibilities- Team Management: Supervise and manage Cage Cashiers, Vault Clerks, and OTB Tellers, including resolving performance issues, conducting performance reviews, and promoting teamwork and inclusiveness.
- Cash Handling and Security: Perform vault and cash bank counts, prepare daily bank deposits, and maintain accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
- Customer Service: Resolve customer issues, answer public inquiries, and address customer, associate, and management concerns in a timely and professional manner.
- Reporting and Compliance: Prepare reports related to auditing of casino paperwork and ensure compliance with regulatory requirements.
- Guest Services: Provide cashier services, including cashing tickets and preparing deposits, and assist guests with race results, reading programs, and advice on types of bets.
- Experience: Two years of cash handling experience with prior management experience preferred.
- Skills: Ability to work with large sums of money, basic math skills, and experience using computers to enter, access, or retrieve data.
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. We offer a comprehensive benefits package, including free gym membership, free access to an employee health clinic, and a range of other perks.