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Security Operations Manager

2 months ago

West Point, Georgia, United States Allied Universal Full time
Job Summary

We are seeking a highly skilled and experienced Security Shift Supervisor to join our team at Allied Universal. As a Security Shift Supervisor, you will be responsible for supervising and coordinating the delivery of quality security services on a specific shift at an assigned customer location.

Key Responsibilities
  • Supervise and coordinate the delivery of quality security services on a specific shift at an assigned customer location.
  • Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.
  • Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
  • Ensure that all security protocols and procedures are followed and implemented effectively.
  • Monitor and report any security incidents or concerns to the site supervisor and Account Manager/Field Operations Manager.
  • Develop and maintain positive relationships with customers, site supervisors, and other stakeholders.
Requirements
  • At least 21 years of age.
  • Possess a high school diploma or equivalent, or 5 years verifiable experience.
  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
  • Must be able to frequently prepare written reports and logs in neat, legible handwriting.
  • Must be able to read and understand all operating procedures and instructions.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check.
  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites.
  • Ability to handle both common and crisis situations at the client site, calmly and efficiently.
  • Display exceptional customer service and communication skills.
  • Ability to handle crisis situations at the client site, calmly and efficiently.
  • Able to:
    • Work in various environments such as cold weather, rain/snow or heat.
    • Occasionally lift or carry up to 40 pounds.
    • Climb stairs, ramps, or ladders occasionally during shift.
    • Stand or walk on various surfaces for long periods of time.
What We Offer
  • Medical, dental and vision coverage.
  • Life insurance.
  • Retirement plan.
  • Employee assistance programs.
  • Company discounts.
  • Perks.