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Enterprise Monitoring Solutions Architect

2 months ago

Atlanta, Georgia, United States Scicom Infrastructure Services Full time
Job Overview

Position: Senior Enterprise Logging and Monitoring Engineer

Salary: Competitive

Role Summary

As a Senior Enterprise Logging and Monitoring Engineer at Scicom Infrastructure Services, you will take the lead in crafting, deploying, and refining sophisticated logging and monitoring frameworks tailored for intricate IT ecosystems. Your responsibilities will encompass utilizing your advanced knowledge of enterprise-grade tools, automating processes through scripting, and adhering to robust security measures and industry best practices for effective issue identification and incident management. In addition to your technical skills, you will exhibit leadership by steering troubleshooting initiatives, working collaboratively with diverse teams, and contributing to strategic logging and monitoring projects that align with the company's goals. Strong communication, mentorship, and a dedication to keeping abreast of industry innovations are vital for success in this senior role.

Key Responsibilities
  • Lead the design and execution of sophisticated logging and monitoring frameworks for complex IT settings.
  • Provide expert guidance in the selection and configuration of tools to ensure peak performance and scalability.
  • Employ scripting languages to automate and tailor logging and monitoring processes, enhancing operational efficiency and precision.
  • Oversee troubleshooting for intricate issues, offering support to junior staff and collaborating with other IT departments to resolve incidents effectively.
  • Engage with cross-functional teams, effectively communicating to gather requirements and integrate logging and monitoring solutions into broader IT strategies.
  • Contribute to the formulation and implementation of strategic logging and monitoring initiatives that support organizational objectives.
  • Mentor junior team members, promoting skill enhancement and knowledge sharing within the team.
  • Exhibit leadership by establishing standards, fostering innovation, and nurturing a collaborative team atmosphere.
  • Ensure all team members are aware of risks associated with their roles, adhering to policies, procedures, and regulations.
  • Perform additional related duties as required.
Minimum Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related technical field, or an equivalent combination of education and experience.

Experience: 5 to 7 years of experience supporting a variety of technologies and functions, including virtualization.

Essential Skills and Knowledge
  • Understanding of distributed systems architecture and a broad knowledge of multiple technical disciplines.
  • Familiarity with the software development lifecycle and its various components.
  • Proficiency in scripting across multiple languages.
  • Knowledge of Windows server and Linux distributions (preferably RedHat).
  • Familiarity with various network and security protocols.
  • Ability to adapt quickly across different technology stacks.
  • Strong verbal and written communication skills for both technical and non-technical audiences.
Preferred Skills and Knowledge
  • Advanced expertise in enterprise logging and monitoring tools, with in-depth knowledge of platforms such as SolarWinds, Dynatrace, and Splunk.
  • Extensive experience in designing and implementing comprehensive monitoring solutions for complex IT infrastructures, including cloud, on-premises, hybrid, and SaaS environments.
  • Proficiency in coding/scripting in languages such as Python, PowerShell, and others for advanced automation and customization.
  • Proven ability to lead troubleshooting efforts, particularly during critical incidents.
  • Strategic mindset with the ability to contribute to the development of logging and monitoring strategies.
  • Commitment to continuous learning and staying updated on industry advancements.
  • Understanding of standard ITIL processes, including Change Management and Incident Management.
  • Ability to work independently and collaboratively within a team.
  • Strong interpersonal skills and the ability to remain composed under pressure.