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Mitigation Estimator

2 months ago

Beverly Hills, California, United States SERVPRO of Beverly HillsWestwood Full time
Job Summary

We are seeking a highly skilled Mitigation Estimator to join our team at SERVPRO of Beverly Hills/Westwood. As a key member of our restoration team, you will be responsible for providing accurate and timely estimates for mitigation services, ensuring customer satisfaction, and driving business growth.

Key Responsibilities
  • Estimating and Proposal Development
    • Provide quick and accurate estimates according to SERVPRO training, methodology, and standards.
    • Create an accurate sketch and initial scope of work for mitigation projects according to IICRC standards or deviations based on customer requests.
    • Deliver a consistent and well-defined initial estimate.
  • Customer Service and Relationship Building
    • Contact customers and schedule estimating appointments.
    • Establish and maintain customer relationships for mitigation services during the estimate process.
    • Educate customer on the mitigation process.
  • Project Management and Coordination
    • Analyze labor, material, and time requirements for a project.
    • Work with the Production Manager to price bid items, if needed.
    • Monitor expenses and budget through the life of the project to ensure benchmark profit margins are being achieved.
  • Communication and Collaboration
    • Ensure clear two-way communication with the Production Coordinator, Production Manager, Field Operations Manager, Sales Manager, and Coworkers.
    • Identify and alleviate any safety hazards on the initial walk-through.
Requirements
  • 2+ years of mitigation estimating and/or insurance adjusting experience.
  • MUST HAVE experience and proficiency with Xactimate estimates and crafting proposals.
  • MUST HAVE previous experience in the Fire, Water, or Mold damage restoration industry.
  • Advanced Microsoft Office and Adobe skills.
  • Superb customer service track record.
  • Effective written and oral communication.
  • Advanced math skills.
  • Team Player.
Perks
  • Company Car, Cell Phone, Laptop, iPad, Credit Card.
  • Weekly Pay Schedule.
  • PTO, Sick Pay, Paid Holidays.
  • Medical, Vision, Dental, Life Insurance, Health Savings Account.