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Medical Provider Assistant

2 months ago

Rochester, Michigan, United States Options Medical Weight Loss Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Provider Assistant to join our team at Options Medical Weight Loss. As a key member of our clinical staff, you will play a vital role in ensuring a positive experience for our patients.

Key Responsibilities
  • Perform phlebotomy on all patients
  • Administer intramuscular injections and subcutaneous injections
  • Educate patients on how to self-administer injections
  • Constitute medications and prepare them for patient pick up
  • Triage patients
  • Enter all patient metrics into exam forms
  • Scan and maintain patient paperwork
  • Track inventory of supplies
  • Memorize all phone scripts
  • Answer all incoming calls
  • Schedule and/or reschedule appointments
  • Make outbound calls to all patients requesting a consultation, seeking to reschedule, or wanting to book an appointment
  • Confirm appointments via phone call, email, and/or text message
  • Greet, check in, and check out all patients
  • Ring up retail purchases
  • Understand and utilize Options software systems
  • Maintain a general understanding of all Options programs
  • Complete patient InBody scans
  • Manage patient flow to minimize wait time
  • Closes and reconciles the point-of-sale system
  • Ensure organization and cleanliness of waiting area, front desk, restroom, and all other clinic common areas
Requirements
  • High energy and enthusiasm for helping people
  • Excellent Phone Skills
  • Intermediate computer skills
  • Experience with EMR and phone systems
  • Ability to multi-task, adapt and change focus frequently, and work in a fast-paced environment
  • Must be adept at performing phlebotomy without supervision
  • Understands and complies with all HIPAA and OSHA standards
We Offer
  • Medical (Employer supplemented), Dental, Vision
  • Parental PTO
  • Employer paid short-term disability
  • Paid Time Off (PTO)
  • Continuing Education Reimbursement
  • Ongoing Teambuilding Events and Experiences
  • Continuing to enhance and enrich and formalize our employee recognition and rewards program
  • Generous discount on Options Medical Services and Products (40%)
  • Promotion and Career Growth Opportunities