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Reception Specialist

2 months ago

Gainesville, Florida, United States Pyramid Global Hospitality Full time
Position Overview:
As a vital member of our team, you will ensure that every guest receives outstanding service from the moment they arrive until their departure. Your role is crucial in creating a welcoming atmosphere and enhancing the overall guest experience.

Key Responsibilities:
- Warmly welcome guests upon arrival and assist with the registration process.
- Efficiently manage guest check-ins and check-outs, ensuring a smooth transition.
- Address and resolve any guest inquiries or concerns promptly and professionally.
- Promote and inform guests about hotel amenities and services available during their stay.
- Maintain a clean and organized front desk area to uphold the hotel’s standards.

Qualifications:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Previous experience in hospitality or customer service is preferred.

Join us at Pyramid Global Hospitality, where your contributions will help create memorable experiences for our guests.