Shift Leader
3 days ago
Potbelly Sandwich Shop is seeking a skilled Shift Leader to lead and develop associates in executing outstanding product quality and customer service. The ideal candidate will have a strong background in restaurant management and excellent communication skills.
Key Responsibilities- Lead team members on shifts, ensuring efficient task assignment and providing feedback
- Ensure all security procedures are followed and back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Prepare quality finished products efficiently and comply with health and safety standards
- Restock food line, chips, and cooler, and clean tables, counters, floors, bathrooms, kitchen, and utensils
- Operate cash register, handle, balance, and follow all cash handling procedures
- Effectively handle customer complaints/issues
- Minimum 1 year supervisory experience in a restaurant or retail environment
- Strong written and verbal communication skills
- Ability to manage potential allergens and handle the heat of the kitchen
- Ability to stand/walk for 8-9 hours or as needed and lift up to 10 pounds frequently and up to 50 pounds occasionally
- Competitive pay
- Medical, Dental & Vision Insurance
- Domestic Partnership Benefits
- Paid Parental Leave
- FSA and HSA with Employer Contribution
- Commuter Benefit Program
- Retirement Savings 401(k) with company match
- Employee Assistance Program
- Paid Time Off
- Discount Program
- Flexible Work Schedule
- Career growth opportunities
Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business.
We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.
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