Quality Assurance Specialist
1 week ago
We are seeking a highly skilled Quality Analyst to join our team at Pennymac, a leading specialty financial services firm. As a Quality Analyst, you will play a critical role in ensuring the quality of our mortgage products and services.
Key Responsibilities- Compile, maintain, analyze, and develop reporting related to audit outcomes, in-line QA, and post-mortem QC reviews.
- Perform quality assurance testing and complete ad-hoc analysis as needed.
- Work closely with vendors to ensure timely and accurate quality assurance testing.
- Deliver progress and exception reporting to management and impacted teams.
- Monitor, compile, and deliver recurring reporting.
- Create new reporting formats to enable variable dashboard views of relevant data.
- Support planning and material preparation for audit meetings and discussions.
- Bachelor's degree in Finance, Business Administration, or a related field.
- 1+ year of experience in an analyst role with a financial services firm (highly desirable).
- Highly proficient in Excel (e.g., experience with macros) and general strong computer skills (Microsoft Office Suite).
- Contemporary knowledge of business concepts, life cycles, and processes.
Pennymac is a top mortgage lender in the country, having helped over 4 million lifetime homeowners achieve and sustain their aspirations of homeownership. Our vision is to be the most trusted partner for home. We are committed to conducting a business that makes positive contributions and promotes long-term sustainable growth, while fostering an equitable and inclusive environment for all employees and customers.
BenefitsWe offer a comprehensive benefits package, including:
- Comprehensive medical, dental, and vision coverage.
- Paid time off programs, including vacation, holidays, illness, and parental leave.
- Wellness programs, employee recognition programs, and onsite gyms and cafe-style dining (select locations).
- Retirement benefits, life insurance, 401(k) match, and tuition reimbursement.
- Philanthropy programs, including matching gifts, volunteer grants, charitable grants, and corporate sponsorships.
Individual salary may vary based on multiple factors, including specific role, geographic location/market data, and skills and experience. Salary range: $38,000 - $53,000. Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
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