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E-Commerce Experience Specialist

1 week ago

Washington, Washington, D.C., United States Syndicatebleu Full time

Syndicatebleu Overview

We're a leading Tech/E-Commerce company dedicated to delivering seamless and intuitive experiences for our customers. Our mission is to shape the future of e-commerce experiences, and we're looking for a talented UX writer to join our team.

Job Description:

You will play a key role in shaping the delivery experience, ensuring interactions throughout the customer journey are seamless and intuitive. This involves collaborating with cross-functional teams to craft clear, engaging, and localized content that meets e-commerce best practices.

Responsibilities:

  • Craft high-quality UX content that meets e-commerce standards.
  • Develop content strategy for complex initiatives, defining messaging frameworks and structure.
  • Drive scalability by creating documentation, frameworks, and best practices for UX writing.
  • Conduct comprehensive content audits to identify areas for improvement.
  • Utilize data-driven insights to test, iterate, and optimize content for diverse global audiences.