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Customer Service Representative

2 months ago

Socorro, New Mexico, United States Presbyterian Medical Services Full time

Job Title: Customer Access Representative

**Job Summary:**

We are seeking a highly skilled Customer Access Representative to join our team at Presbyterian Medical Services. As a key member of our healthcare team, you will provide exceptional customer service to our patients and their families, ensuring a positive and memorable experience.

**Responsibilities:**

* Provide receptionist duties for our center, including patient appointments and registration
* Manage patient flow, billing, and payment collections
* Maintain accurate and up-to-date patient records
* Collaborate with healthcare staff to ensure seamless patient care

**Requirements:**

* High school diploma or equivalent required
* Six months experience in a healthcare setting or one year administrative and/or customer service background
* Computer experience required; ability to work with Windows-based programs strongly preferred
* Bilingual Spanish/English or Navajo/English preferred

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and supportive work environment
* Recognition and rewards for outstanding performance

**About Presbyterian Medical Services:**

* Founded in 1969, Presbyterian Medical Services is a non-profit organization dedicated to providing high-quality healthcare services to underserved communities in New Mexico
* With over 1,300 employees and 100+ locations, we are one of the largest networks of federally qualified health centers in the state
* Our mission is to improve the health and well-being of our patients and communities through compassionate and patient-centered care

**EOE/AA/M/F/SO/Vet/Disability:**

Presbyterian Medical Services is an equal opportunity employer and welcomes applications from diverse candidates.