Customer Service Representative

4 weeks ago


Luling, Texas, United States R1 RCM Full time
Job Summary

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration department, you will play a vital role in ensuring the smooth and efficient registration process for our patients.

Key Responsibilities
  • Collect and verify patient and insurance information in a fast-paced and dynamic environment
  • Work closely with clinicians to ensure accurate and timely registration of patients
  • Provide exceptional customer service to patients and families, addressing their concerns and needs in a compassionate and empathetic manner
  • Utilize advanced technology and software to efficiently manage patient data and registration processes
  • Collaborate with the healthcare team to ensure seamless communication and coordination of patient care
Requirements
  • High School Diploma or equivalent required
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment with multiple priorities and deadlines
  • Basic computer skills and proficiency in software applications
  • Ability to maintain confidentiality and handle sensitive patient information
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a work environment that is inclusive, supportive, and empowering, where you can thrive and reach your full potential.

At R1 RCM Inc., we are dedicated to transforming the patient experience and financial performance of hospitals, health systems, and medical groups. We are the leading provider of technology-driven solutions, combining the expertise of a global workforce with the industry's most advanced technology platform.



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