Plumbing Service Logistics Manager

3 weeks ago


Wilmington, Delaware, United States Benjamin Franklin Plumbing Full time

Benjamin Franklin Plumbing seeks a highly organized and detail-oriented individual to fill the role of Plumbing Service Logistics Manager. As a key member of our team, you will oversee the administrative tasks associated with service calls, ensuring that all interactions with customers and field technicians run smoothly.

Key Accountabilities:
  • Capture and record customer information and situation-specific details
  • Communicate effectively with field technicians to facilitate efficient service delivery
  • Ensure adherence to scheduled commitments through effective calendar management
  • Manage back-office accounting functions, including reconciliations, invoicing, and accounts receivable

Requirements:

  • A minimum of a high school diploma, ideally complemented by some technical college training
  • Proficiency in Microsoft Office applications, especially Word and Excel
  • Previous experience in bookkeeping is a significant asset
  • Ability to work flexible hours, including one weekend every 4-6 weeks

Employer Perks:

  • Comprehensive medical insurance for all employees
  • 401(k) plan with 100% employer matching contributions up to 4% of annual salary
  • 10 days PTO initially, increasing to 15 days after 5 years of employment
  • Six paid holidays annually
  • Access to dental, vision, and disability insurance plans
  • A professional and welcoming work environment

Salary: $23.00 per hour



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