Administrative Director of Social Services

2 days ago


New York, New York, United States City of New York Full time

This Administrative Director of Social Services position is available in the City of New York. The salary for this role is estimated to be around $**$90,000-$110,000** per year, considering the location and industry standards.

Job Description:

The successful candidate will oversee and manage the Manhattan Borough office operations for all Adult Protective Services (APS) services, including Undercare, Assessment, Eviction, and Preventive Service. This includes programmatic monitoring to ensure efficient delivery of APS services to clients, with responsibility for managing over 2000 APS cases.

The selected individual will provide overall direction to staff members engaged in the processing of client cases for APS eligibility determination. They will develop and implement tracking mechanisms to monitor the formulation of all assessment plans, ensuring staff adherence to State and Agency regulations.

Additionally, the chosen candidate will provide administrative leadership and guidance to the Borough Office Deputy Director and supervisory personnel. They will establish standards and criteria to improve performance, quality, and productivity of the Borough Office, as well as initiate all personnel actions deemed necessary to carry out all aspects of the Borough Office efficiently and effectively.

The role requires coordinating the Borough Office functions and activities with operations of other organizational components in MICSA, HRA, and other City Departments, including Housing Preservation and Development (HPD), NYC Housing Authority (NYCHA), NYC Marshall's Office, the State Department of Health, and other governmental and private social services agencies.

Key Responsibilities:

  • Oversee the Preventive Service Program involved in maintaining and monitoring stabilized cases
  • Direct the review of all case records to ensure compliance with State regulations, guidelines, and directives
  • Coordinate APS service plans for those cases eligible for services between referring agencies
  • Analyze, monitor, and evaluate existing programs, policies, and reports relating to the Borough Office functions and the provision of services to determine their effectiveness
  • Maintain liaison and cooperative relationships with various public, private, and community agencies concerned with the activities of APS Borough Offices Field Operations

Requirements:

To be considered for this Administrative Director of Social Services position, applicants must have a baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services.

Preferred Skills:

  • Critical Thinking
  • Working experience with APS or similar served population
  • Strong interpersonal skills: effective and creative leadership ability with the capacity to work both independently and cooperatively to effect key strategies
  • Excellent verbal and written communication and presentation skills
  • Ability to work independently and within a fast-paced environment
  • Working knowledge of HRA systems


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