Debit Card Operations Specialist

4 weeks ago


Billings, Montana, United States First Interstate Bancsystem Inc Full time

Job Summary

We are seeking a highly skilled Debit Card Operations Specialist to join our team at First Interstate Bancsystem Inc. As a key member of our operations team, you will be responsible for providing back-office deposit operations services to our branches.

Key Responsibilities

  • Deliver superior service and support for all debit card services, both internal and external.
  • Review compliance required documentation.
  • Process daily items, including CRIS Reports, authorization approval/denial research, debit card disputes, and more.
  • Partner with team members to improve processes and department initiatives.
  • Work effectively in a team environment, promoting active listening, information gathering, and solution recommendation.

Requirements

  • One-year certificate from college or technical school, or six months to one-year related experience and/or training.
  • Basic use and understanding of MS Office Products (Word, Excel, Outlook).
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence and present information effectively.

Work Environment

The work environment is moderate, with reasonable accommodations made for individuals with disabilities.



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