Assistant Branch Manager

3 weeks ago


Sammamish, Washington, United States First Tech Fed Credit Union Full time
Job Title: Assistant Branch Manager

At First Tech Fed Credit Union, we're seeking an experienced Assistant Branch Manager to join our team. As a key member of our leadership team, you'll play a vital role in overseeing the day-to-day activities of our Financial Solutions Representatives and ensuring exceptional member service.

Key Responsibilities:
  • Partner with the Manager to lead a high-performing team of Financial Solutions Representatives, providing coaching and feedback to drive performance and growth.
  • Manage daily operational tasks, including cash and vault balancing, negotiable items, and audits, to maintain high standards of member service.
  • Collaborate with the Manager to analyze KPIs and reports, identifying areas for improvement and implementing strategies to drive business growth.
  • Develop and maintain strong relationships with other business units to resolve member issues and grow member relationships.
  • Identify and mitigate risk within the branch, including identify theft and overdrafts.
Requirements:
  • Minimum one year experience in retail financial services, with a proven track record of deepening and acquiring member relationships.
  • Minimum 6 months' experience leading people or teams, with a strong focus on people management and development.
  • Ability to use data and analytics to drive strategic direction and make informed decisions.
  • Strong business communication skills, with the ability to write and speak clearly and professionally.
What We Offer:
  • Competitive salary range: $61,000 to $71,000 + annual bonus.
  • Traditional medical, dental, and vision coverage.
  • 401K matching up to 5% per pay period.
  • Up to 17 days of Paid Time Off in the first year of employment.
  • 11 paid federal holidays.
  • Special employee pricing on lending products.

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