Retail Sales and Customer Experience Expert

1 week ago


Hilliard, Ohio, United States Massage Envy Full time
Join Our Team

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sales representative. If you are passionate about delivering exceptional experiences and committed to excellence, we encourage you to apply.


Key Responsibilities

You will be responsible for:

  • Providing top-notch customer service and ensuring every client feels valued and understood
  • Promoting the value of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, booking future appointments, and encouraging homecare retail purchases
  • Scheduling services, answering phone calls, responding to emails, and addressing client questions
  • Growing and retaining a client base through in-person and phone/email outreach

Benefits and Perks

We offer a range of benefits and perks, including:

  • Competitive base pay of $15 per hour, plus monthly bonus/gift card incentives
  • Employer-paid telehealth and dental/vision benefits for a small cost
  • Matching 401(k) up to 4.5%
  • Paid time off for full-time employees
  • Paid holidays
  • Employee referral bonuses
  • An Employee Assistance Program

Why Work with Us?

We are a dynamic team that values individuality and collaboration. We offer ongoing training and development opportunities, a caring community, and a supportive work environment. Join us and take the first step towards a rewarding career.



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